Management Introduction
Questions 100 to 110
101.
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Xeta
Electronics Ltd. is faced with the problem of allocating resources to its
newly set up computer peripherals division, because of some practical
constraints like limited availability of resources, time, man-hours etc.
Which of the following decision-making techniques can help it solve the
problem?
(a) Linear Programming (b)
Decision tree (c) Simulation
(d) Waiting-line method (e)
Game theory.
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102.
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The
concept of span of management concerns
(a) Seeing that managers at the same level have
equal numbers of subordinates
(b) Employee skill and motivation levels
(c) Supervision of one less than the known
number of subordinates
(d) A determination of the number of
individuals a manager can effectively supervise
(e) The nature of organization structure.
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103.
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Several
fundamental aspects pertaining to the organization need to be considered to
describe the process of organizing. Which of the following steps are involved
in the process of organizing?
I. The objectives of the organization
should be established.
II. The supportive objectives and plans
should be formulated.
III. Emphasis on extreme occupational
specialization.
IV. Authority should be delegated to the head
of each group to perform their activities.
(a) Both (I) and (II) above (b) Both (II) and (III) above
(c) Both (II) and (IV) above (d) (I), (II) and (III) above
(e) (I), (II) and (IV) above.
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104.
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There are
three major forms of divisional structures: product division, geographic
division and customer division. Which of the following statements is not true about Customer Division or
Departmentation?
(a) It is set up to service particular types of
clients or customers
(b) It can address the special and widely
varied needs of customers for clearly defined services
(c) It is accompanied by the benefits of
specialization
(d) Coordination between sales and other
functions becomes easier
(e) Facilities and manpower, specialized for
certain customer groups may be under-employed.
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105.
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A matrix structure is a type of departmentalization
that superimposes a horizontal set of divisional reporting relationships into
a hierarchical functional structure. The major disadvantage of the
matrix structure is
(a) Duplication
of resources (b) Lack of
employee satisfaction
(c) Lack of
economies of scale (d) Its
propensity to foster power, struggles
(e) Monotony of work.
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106.
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Which
of the following management information systems is an interactive computer
system that provides managers with the necessary information for making
intelligent decisions?
(a) Transaction processing system (b)
Decision support system
(c) Office automation system (d) Executive support system
(e) Line support system.
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107.
|
Which
of the following statements is not
true of internationalization of organizations?
(a) To reach organizational objectives,
management may extend its activities to include an emphasis on organizations
in foreign countries
(b) In general, the larger the organization,
the greater the likelihood that it participates in international activities
of some sort
(c) A manager’s failure to understand different
national sovereignties, national conditions, and national values and
institutions can lead to poor investment decisions
(d) Personal adjustments that employees of
multinational corporations must make can influence how productively they work
(e) Generally speaking, a multinational
organization transcends any home country, whereas a transnational
organization does not.
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108.
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Which
of the following can be said to be an appropriate technique for line
personnel in reducing the line-staff conflict?
(a) Emphasize the objectives of the
organization as a whole
(b) Make proper use of the staff abilities
(c) Obtain any necessary skills they do not
already possess
(d) Deal intelligently with resistance to
change rather than view it as an immovable barrier
(e) Ignore the abilities of the staff
personnel.
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109.
|
From
the delegator’s aspect, all of the following are the factors affecting the
delegation of authority except
(a) Love for authority (b) Fear of exposure
(c) Attitude towards subordinates (d)
Fear of criticism
(e) Personality traits of the superiors.
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110.
|
The characteristic of an organization that describes
the degree to which the organization monitors and responds to changes in the
external environment is termed as
(a) Open-systems
focus (b) Means-end
orientation (c) Control
(d) Unit
integration (e) Closed-system focus.
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Answers
101.
|
Answer : (a)
Reason : Linear programming is a mathematical
technique used in optimum allocation of resources in the organization.
(b) Decision
tree is a graphical method for identifying alternative actions, estimating
probabilities, and indicating the resulting expected pay-off.
(c) Simulation
is the technique of developing a model that represents a real or existing
system for solving complex problems that cannot be readily solved by other
techniques.
(d) Waiting-line
or queuing model is a mathematical model that describes the operating
characteristics of queuing situations, in which service is provided to
persons or units waiting in line.
(e) Game theory is a technique for determining
the strategy that is likely to produce maximum profits in a competitive
situation.
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102.
|
Answer : (d)
Reason : The concept of span of management concerns a
determination of the number of individuals a manager can effectively
supervise.
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103.
|
Answer : (e)
Reason : Several fundamental aspects pertaining to the
organization need to be considered to describe the process of organizing. It
follows a logical sequence and consists of the following steps.
I. The objectives of the organization
should be established.
II. The
supportive objectives and plans should be formulated.
IV. Authority should be delegated to the head
of each group to perform their activities.
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104.
|
Answer : (d)
Reason : Customer Departmentation is done to service
particular types of clients or customers.
Coordination
between sales and other functions becomes difficult, as Customer-based
Departmentation is applicable only to the sales function.
Hence from above
discussion, we can infer that option (d) is not true about Customer Departmentation.
Options (a), (b), (c) and
(e) are all true about Customer Departmentation.
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105.
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Answer : (d)
Reason : The major disadvantage of the matrix structure is its propensity to
foster power struggles.
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106.
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Answer : (b)
Reason: Decision support system is an interactive
computer system that provides managers with the necessary information for
making intelligent decisions.
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107.
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Answer : (e)
Reason : Generally speaking, a transnational
organization transcends any home country, whereas a multinational
organization does not.
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108.
|
Answer : (b)
Reason : Making proper use of the staff abilities is
an appropriate technique for line personnel in reducing line-staff conflict.
Hence, from above discussion, we can infer that option (b) is correct.
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109.
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Answer : (d)
Reason : From the delegator’s aspect, all of the
following are the factors affecting the delegation of authority except Fear
of criticism.
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110.
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Answer : (a)
Reason : Open-system focus is characteristic of organization that describes the
degree to which the organization monitors and responds to changes in the
external environment.
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