Management Introduction
Questions 111 to 120
111.
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Every
organization structure, even a poor one, can be charted. Which of the
following is false with respect to
an organization Chart?
(a) It is a vital tool for providing
information about organizational relationships
(b) It provides a visual map of the chain of
command
(c) Charting an organization structure can show
up the complexities and inconsistencies, which can be corrected
(d) It shows authority relationships as well as
informal and informational relationships
(e) It helps managers and new personnel to know
how and where they fit into the organization structure.
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112.
|
Modern
organizations have been trying to create a corporate culture with a distinct
identity by moulding the behaviours of their members. Which of the following
is not a feature of organizational
culture?
(a) It is based on certain norms (b) It promotes dominant and stable values
(c) It shapes philosophy and rules (d)
It focuses on profit
(e) It leads to observed behavioural
regularities.
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113.
|
Manager
Inventory Chart, also known as replacement chart, is used in Replacement
Planning of human resource management in an organization. Which of the
following is not an advantage of
Manager Inventory Chart?
(a) It gives an overview of the human resource
situation of an organization
(b) It shows the future internal supply of
managers by indicating who is promotable in a year
(c) It shows the position to which a manager may
be promoted
(d) Managers who are ready for promotion can be
easily identified
(e) Managers who do not perform satisfactorily
can be identified and the need for training or replacement is needed.
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114.
|
There
are few means of assessing internal labor supply. Which of the following does
not pertain to skills inventory
while assessing internal labor supply?
(a) Employee skill (b) Employee interest
(c) Employee turnover (d)
Employee performance
(e) Employee knowledge.
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115.
|
Which
of the following conflict resolution techniques implies emphasizing the areas
of agreement and common goals and de-emphasizing disagreements?
(a) Problem
Solving (b) Forcing (c) Smoothing
(d) Compromise (e) Avoidance.
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116.
|
There
can be different sources of resistance to change. For analytical purposes,
they can be categorized as individual and organizational sources. Which of
the following is an organizational source of resistance to change?
(a) Habit (b) Structural inertia (c)
Security
(d) Fear of the unknown (e)
Selective information processing.
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117.
|
Creative
thoughts are the result of hard work and there are various techniques to
foster creativity. Which of the following is one of the best-known techniques
for facilitating creativity, developed by Alex F. Osborn?
(a) Brainstorming (b) Synectics
(c) Delphi Technique (d) Nominal Group Technique (e)
Simulation.
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118.
|
Maslow's
Hierarchy of Needs Theory argues that needs form a five-level hierarchy.
Which of the following needs, as classified by Maslow, is at the bottom of
the hierarchy?
(a) Security needs (b)
Social needs
(c) Physiological needs (d)
Esteem needs
(e) Self-actualization needs.
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119.
|
According to Hersey and Blanchard, when followers are
in the initial “readiness” stage, the leader's behavior should be
(a) High
task and high relationship (b) High
task and low relationship
(c) Low
task and low relationship (d) Low
task and high relationship
(e) High task and medium relationship.
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120.
|
Communication
can well be treated as the force that brings the organizational participants
together. We cannot expect effective management without communication. Which
of the following factors does not help in effective communication?
(a) Consider the total physical and human
setting whenever you communicate
(b) Consult with others, when appropriate, in
planning communications
(c) Follow up your communication
(d) Focus the communication primarily at
meeting the demands of an immediate situation
(e) Look for the central idea in the
communication process
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Answers
111.
|
Answer : (d)
Reason : Organization Chart is a vital tool for
providing information about organizational relationships.
It shows authority
relationships and neglects significant informal and informational
relationships. Hence from above discussion, we can infer that option (d) is false with respect to Organization
Chart. Options (a), (b), (c) and (e) are all true with respect to
Organization Chart.
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112.
|
Answer : (d)
Reason : Organizational Culture is the collection of
shared beliefs, values, rituals, stories, myths and specialized language that
foster a feeling of community among organization members. It does not focus
on profit. Hence, from above discussion, we can infer that option (d) is not
a feature of Organizational Culture. Options (a), (b), (c) and (e) are all
characteristics of Organizational Culture.
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113.
|
Answer : (c)
Reason: Manager Inventory Chart is a partial
organization chart that shows managerial positions, current incumbents,
potential replacements for each position, and the age of each person.
However, it does not show the position to which a manager may be promoted.
Hence, from above discussion, we can infer that option (c) is not an
advantage of Manager Inventory Chart. Options (a), (b), (d) and (e) are all
advantages of Manager Inventory Chart.
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114.
|
Answer : (c)
Reason : A skills inventory is a computerized database
consisting of information regarding an employee, his skills, experience,
interests, performance and other relevant personal characteristics. However,
skills inventory does not provide any information about employee turnover.
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115.
|
Answer : (c)
Reason : Smoothing conflict resolution technique
implies emphasizing the areas of agreement and common goals and
de-emphasizing disagreements. Hence, from above discussion, we can infer that
option (c) is correct.
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116.
|
Answer : (b)
Reason : Structural inertia is an organization’s
built-in mechanism to produce stability. e.g., formal rules and procedures
for employees to follow. When an organization is confronted with change, this
structural inertia acts as a counterbalance to sustain stability. Hence, from
above discussion, we can infer that option (b) is correct. Options (a), (c),
(d) and (e) are all individual sources of resistance to change.
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117.
|
Answer : (a)
Reason : Brainstorming is one of the best-known
techniques for facilitating creativity, developed by Alex F. Osborn. Hence,
from above discussion, we can infer that option (a) is correct.
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118.
|
Answer : (c)
Reason : According to Maslow's Hierarchy of Needs
Theory, physiological needs are the basic needs of food, clothing and
shelter. These needs are at the bottom of the hierarchy. Hence, from above
discussion, we can infer that option (c) is correct.
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119.
|
Answer : (b)
Reason : According to Hersey and Blanchard, when followers are in the initial
“readiness” stage, the leader's behavior should be one of high task and low
relationship.
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120.
|
Answer : (d)
Reason : According to L.A. Allen, communication
involves a systematic and continuous process of telling, listening and
understanding. Focusing the communication primarily at meeting the demands of
an immediate situation is not a factor, which helps, in effective communication.
Hence, from above discussion, we can infer that option (d) does not help in effective communication.
All other options are factors, which help, in effective communication.
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