Management Introduction
Questions 81 to 90
| 
81. | 
Which of the
  following is the first step in formulating a career strategy? 
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| 
Forces/traits
  within the manager that determine effective leadership behavior include
  his/her 
I.     Values. 
II.     Confidence in subordinates. 
III.    Hunger for power. 
IV.   Aggressiveness. 
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| 
Which of the
  following is an on-the-job training technique? 
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| 
According to
  Maslow, a person who is looking for affection, belongingness, acceptance, and
  friendship is at which need level? 
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| 
Creativity is an
  important factor in managing people. Which of the following is not true with
  regard to the creativity process? 
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| 
Which of the
  following is not one of the leadership styles suggested by path-goal theory? 
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| 
Which of the
  following is not an effective listening technique? 
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| 
According
  to “Expectancy Theory”, the probability of an individual acting in a
  particular way depends on  
I.     The personality of the individual and the likelihood that it
  will change. 
II.     The company and its potential to move in the right direction. 
III.    The situation.  
IV.   The strength of that individual's belief that the act will have
  a particular outcome and on whether the individual values that outcome. 
 | |||||||||||
| 
Which of the
  following are reasons why productivity of knowledge workers is more difficult
  to measure than productivity of industrial workers? 
I.     The quality of a knowledge worker’s output cannot be
  determined immediately. 
II.     The output of a knowledge worker often contributes only
  indirectly to the achievement of the end-result. 
III.    Upgraded skills of knowledge workers due
  to rapid technological advances make output measurement difficult. 
IV.   Knowledge workers often assist other organizational units and
  this contribution is difficult to measure. 
 | |||||||||||
| 
Which of the
  following are the characteristics of the planning process usually adopted in
  Japanese Management style? 
I.     Long-term orientation. 
II.     Individual decision-making. 
III.    Decisions flowing from bottom to top and
  back. 
IV.   Slow decision-making. 
 | 
Answers
| 
81. | 
Answer :  (b) 
Reason : The steps in formulating a career strategy
  are as follows : 
·      Preparation of a personal profile. 
·      Development of long-range personal and
  professional goals. 
·      Analysis of the environment. 
·      Analysis of Personal Strengths and
  Weaknesses. 
·      Development of Strategic Career
  Alternatives. 
·      Consistency Testing and Strategic
  Choices. 
·      Development of short-range career
  objectives and action plans. 
·      Development of contingency plans. 
·      Implementation of the Career Plan. 
·      Monitoring Progress. 
Hence, from above
  discussion, we can infer that option (b) is correct. | 
| 
Answer :  (d) 
Reason : Forces/traits within the manager that
  determine effective leadership behavior include his/her 
·      Values. 
·      Confidence in subordinates. 
·      Aggressiveness. | |
| 
Answer :  (c) 
Reason : Creation of “assistant-to” positions is an
  on-the-job training technique. | |
| 
Answer :  (c) 
Reason : According to Maslow, a person who is looking for affection,
  belongingness, acceptance, and friendship is said to be having a social need. | |
| 
Answer :  (d) 
Reason : Creativity is the ability to develop new
  ideas. The creative process comprises four phases: unconscious scanning,
  intuition, insight, and logical formulation. Intuition connects the
  unconscious with the conscious, and leads to insight. In the final phase of
  the creative process, insight is tested against organizational reality. | |
| 
Answer :  (b) 
Reason : Path-goal theory suggests four types of
  leadership : Instrumental, supportive, participative, and
  achievement-oriented leadership. | |
| 
Answer :  (b) 
Reason : Avoiding eye contact is not an effective
  listening technique. Effective listening requires eye contact. Hence, from
  above discussion, we can infer that option (b) is not an effective listening
  technique. Options (a), (c), (d) and (e) are all effective listening
  techniques. | |
| 
Answer
  :  (b) 
Reason
  : According to "expectancy
  theory", the probability of an individual acting in a particular way
  depends on the strength of that individual's belief that the act will have a
  particular outcome and on whether the individual values that outcome. Hence
  option (b) is the correct answer. | |
| 
Answer :  (c) 
Reason : The following are reasons why productivity of
  knowledge workers is more difficult to measure than productivity of
  industrial workers : 
·     The quality of a knowledge worker’s output
  cannot be determined immediately. 
·     The output of a knowledge worker often
  contributes only indirectly to the achievement of the end result. 
·     Knowledge workers often assist other
  organizational units and this contribution is difficult to measure. | |
| 
Answer :  (d) 
Reason : The characteristics of the planning process
  usually adopted in Japanese Management style are : (1) Long-term orientation,
  (2) Collective decision-making, (3) Decisions flowing bottom to top and back,
  (4) Slow decision-making. Hence,  (d)
  is the correct answer. | 
 
 
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