Management Introduction Questions and Answers 231 to 240

Management Introduction 

Questionss 231 to 240



231.
Listening is one of the most essential ingredients of effective communication. No message can be properly understood without intent listening. Which of the following is not an effective listening technique?
(a)
Avoiding premature evaluation
(b)
Avoiding eye contact
(c)
Exhibiting affirmative nods and appropriate facial gestures
(d)
Finding an area of interest in what the other person is saying
(e)
Judging the content of the message, but not the weakness of the speaker.
232.
Interpretation of messages plays a very important role in communication within or outside organizations. The interpretation of a message by an individual is known as
(a)
Message interference
(b)
Perception
(c)
Noise
(d)
Semantics
(e)
Feedback.
233.
Controls can be classified on the basis of their timing or stage in the production process. With regard to the time element of controls, which of the following controls monitor activities while they are being carried out?
(a)
Feedback
(b)
Interference
(c)
Precontrol
(d)
Concurrent
(e)
Preliminary.
234.
Debts are an important source of finance for a business. Which of the following ratios indicate the company’s ability to pay long-term debts?
(a)
Asset Management
(b)
Leverage
(c)
Liquidity
(d)
Profitability
(e)
Activity.
235.
Operations management is a tool by which management can create and improve upon its operations. Which of the following statements is true regarding operations management?
(a)
Operations managers are not found in the service sector
(b)
Operations management is concerned with only the input stage of product development
(c)
The outputs of the operations system include both goods and services
(d)
Labor is part of the transformation stage and is not considered an input
(e)
The techniques of operations management are not applicable to other disciplines such
as finance, marketing and human resource management.
236.
In which of the following controls is the cause of an unsatisfactory outcome traced back to the individuals responsible for it who are then made to correct the practice?
(a) 
Preventive control
(b) 
Cybernetic control
(c) 
Direct control
(d) 
Steering control
(e) 
Yes-no control.
237.
Management Information System (MIS) helps the manager to discharge his/her managerial functions in a more efficient manner. The first necessary step to effectively operate an MIS is
(a)
Summarizing data
(b)
Analyzing data
(c)
Determining information needs
(d)
Gathering appropriate information
(e)
Generating reports from gathered data.
238.
There are different orientations toward international business. One such orientation is geocentric orientation. The view associated with this type of orientation can be termed as
(a)
National
(b)
Narrow
(c)
Regional
(d)
Global
(e)
Culture-bound.
239.
Which of the following is/are claim(s) that support self-appraisal?
I.     It increases personal commitment of employees.
II.     It improves employees understanding of job performance.
III.    It provides a great deal of information about the appraisee.
(a) 
Only (I) above
(b) 
Only (II) above
(c) 
Only (III) above
(d) 
Both (I) and (II) above
(e) 
All (I), (II) and (III) above.
240.
The manager inventory chart is used in human resource replacement planning. Which of the following is not an advantage of the ‘manager inventory chart’?
(a)
It gives an overview of the human resource situation of an organization
(b)
It shows the future internal supply of managers by indicating who is likely to be
promoted in a year
(c)
It shows the position to which a manager may be promoted
(d)
Managers who are ready for promotion can be easily identified
(e)
Managers who do not perform satisfactorily can be identified, and they can be trained
or replaced.

Answers


231.
B
Avoiding eye contact is not an effective listening technique. Effective listening requires eye contact.
Hence, option (b) is not an effective listening technique.
Options (a), (c), (d) and (e) are all effective listening techniques.
232.
B
Perception is the process that individuals use to acquire and make sense out of information from the environment.
Hence, option (b) is correct.
233.
D
With regard to the time element of controls, concurrent controls monitor activities while they are being carried out.
Hence, option (d) is correct.
234.
B
Leverage or debt management ratios indicate the company’s ability to pay long-term debts.
235.
C
Operations Management oversees the transformation process that converts resources such as labor and raw materials into finished goods and services.
Hence, option (c) is true regarding Operations Management.
Options (a), (b), (d) and (e) are all false regarding Operations Management.
236.
C
In direct control the cause of an unsatisfactory outcome traced back to the individual responsible for it who are then made to correct the practice.
237.
C
MIS (Management Information System) can be defined as an integrated, user-machine system for providing information to support managerial, operational and decision-making functions in an organization.
The first necessary step to effectively operate an MIS is determining information needs. 
Hence, option (c) is correct.
238.
D
The view associated with geocentric attitude can be said to be global. In such a situation, executives believe that a global view is needed in both the headquarters of the parent company and its various subsidiaries.     
Hence, option (d) is correct.
239.
D
The following are claims that support self-appraisal:
·           It increases personal commitment of employees.
·           It improves employees understanding of job performance.
·           It provides a great deal of information about the appraisee is a claim that supports multiple appraisal.
Hence, option (d) is the answer.
240.
C
Manager Inventory Chart is a partial organization chart that shows managerial positions, current incumbents, potential replacements for each position, and the age of each person.
However, it does not show the position to which a manager may be promoted.
Hence, option (c) is not an advantage of Manager Inventory Chart.
Options (a), (b), (d) and (e) are all advantages of Manager Inventory Chart.





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