Management Introduction Questions and Answers 221 to 230

Management Introduction 

Questions 221 to 230



221.
It is essential that an organization clearly defines every managerial position. Which of the following is not a benefit of position descriptions?
(a) 
They identify duties and responsibilities that are overlapping or neglected
(b)
They help in deciding upon the organization design
(c) 
They provide guidance regarding candidate requirements, salary levels, and training
needs of new employees
(d)
They help managers determine the tasks to be done and the employees who should do them
(e)
They act as means of control over the organization by furnishing standards against
which the necessity of the position can be ascertained.
222.
From the viewpoint of staff personnel, the major reason(s) for line-staff conflict is/are that line personnel
I.     Do not make proper use of staff personnel.
II.     Resist new ideas.
III.    Do not give staff personnel enough authority.
IV.   Lack a first-hand experience of operations.
(a) 
Only (I) above
(b) 
Only (II) above
(c) 
Both (III) and (IV) above
(d)
(I), (II) and (III) above
(e) 
All (I), (II), (III) and (IV) above.
223.
According to the BCG matrix, which of the following business units do not hold out much economic purpose and as such the organization must either not invest in them or should consider selling them as soon as possible?
(a)
Question marks
(b)
Stars
(c)
Cash cows
(d)
Dogs
(e)
Bulls.
224.
Which of the following approaches to management emphasized the human element, thus viewing the organization from an individual’s point of view?
(a)
Management science approach
(b)
Scientific approach
(c)
Administrative approach
(d)
Systems approach
(e)
Behavioral approach.
225.
There are different kinds of tests used in the selection process. Which of the followin selection tests explore alertness, comprehension and reasoning abilities of applicants?
(a)
Work Sampling tests
(b)
Knowledge tests
(c)
Personality tests
(d)
Intelligence tests
(e)
Performance tests.
226.
Which of the following is not a corrective action resulting from the performance appraisal system?
(a)
Job performance
(b)
Incentives
(c)
Training
(d)
Penalties
(e)
Termination.
227.
Which of the following is/are objective(s) of sensitivity training?
I.     It helps individuals gain insights into their behavior and helps them analyze the way they appear to others.
II.     It helps individuals develop the skills necessary for diagnosing and understanding of group processes.
III.    It exposes managers to theories, principles and new developments in management.
(a)
Only (I) above
(b) 
Only (III) above
(c) 
Both (I) and (II) above
(d) 
Both (II) and (III) above
(e) 
All (I), (II) and (III) above.
228.
Which of the following is not a limitation of group discussion techniques to enhance creativity?
(a)
Members of a group may pursue only one idea, ignoring other alternatives
(b)
Members may hesitate to express their idea before the group due to fear of
being ridiculed
(c)
Lower level managers may not be able to express their views openly in presence of top-
level managers
(d)
The need to arrive at a consensus may be stronger than the need to explore creativity
(e)
Creativity is an individual phenomenon and cannot be discovered through groups.
229.
Herzberg’s two-factor theory of motivation argues that hygiene factors are necessary to keep workers from being dissatisfied, but only motivators can lead workers to feel satisfied and motivated. Which of the following can be regarded as one of Herzberg’s hygiene factors?
(a)
The work itself
(b)
Responsibility
(c)
Supervision
(d)
Career growth
(e)
Recognition of work.
230.
Effective leadership calls for various traits – physical, intelligence and ability, personality, task related, and social. Which of the following is not a personality trait required for effective leadership?
(a)
Adaptability
(b)
Enthusiasm
(c)
Aggressiveness
(d)
Cooperativeness
(e)
Self-confidence.



Answers



221.
B
The following are benefits of position descriptions:
·           They identify duties and responsibilities that are overlapping or neglected         
·           They provide guidance regarding candidate requirements, salary levels, and training needs of new employees  
·           They help managers determine the tasks to be done and the employees who should do them.
·           They act as means of control over the organization by furnishing standards against which the necessity of the position can be ascertained.
222.
D
From the viewpoint of staff personnel, the major reason/s for line-staff conflict are that line personnel
I.     Do not make proper use of staff personnel.
II.     Resist new ideas.
III.    Do not give staff personnel enough authority.
Hence, option (d) is the correct answer.
223.
D
Dogs are business units that do not hold out much economic purpose and as such the organization must either not invest in them or should consider selling them as soon as possible.
224.
E
Behavioral approach to management emphasized the human element, thus viewing the organization from an individuals’ point of view.
225.
D
Intelligence tests explore alertness, comprehension and reasoning abilities of applicants. (a) Work sampling tests are a means of measuring practical ability of the candidate on a specific job. (b) Knowledge tests evaluate the applicant’s knowledge about the company, its competitors and customers, its products, the target market and the like. (c) Personality tests are means of measuring characteristics such as patterns of thoughts, feelings etc., of an individual. (e) Performance tests are same as work sampling tests.
226.
A
Job performance is an activity of  the individual in a performance appraisal system and not a corrective action resulting from an appraisal.
227.
C
Objectives of sensitivity training:- It helps individuals gain insights into their behavior and helps them analyze the way they appear to others.  It helps individuals develop the skills necessary for diagnosing and understanding of group processes.
228.
E
Creativity is an individual phenomenon and cannot be discovered through groups is not a limitation of group discussion techniques to enhance creativity.
229.
C
According to Herzberg, hygiene factors help in maintaining the existing performance level but cannot by themselves motivate the employees to perform better.
Supervision is regarded as one of Herzberg’s hygiene factors.
Hence, option (c) is correct.
Options (a), (b), (d) and (e) are all motivation factors.
230.
D
Cooperativeness is a social trait, not a personality trait.

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