Management Introduction Questions and Answers 211 to 220

Management Introduction 

Questions 211 to 220



211.
Managers need certain skills to perform the functions associated with their jobs. Which of the following skill implies the ability to solve problems in ways that will benefit the enterprise?
(a)
Design
(b)
Human
(c)
Conceptual
(d)
Technical
(e)
Administrative.
212.
Which of the following is defined as the possibility that individuals selected to participate in a study may show higher productivity only because of the added attention they receive from the researchers rather than any other factor being tested in the study?
(a) 
Bank wiring observation
(b) 
Hawthorne effect
(c) 
Halo effect
(d) 
Illumination effect
(e) 
Interview phase observation.
123.
The external environment of an organization consists of the mega environment and the task environment. Which of the following statement(s) is/are true regarding the task environment of a firm?
I.     It includes components such as technological, economic, socio-cultural, and international influences.
II.     It consists of specific external elements such as customers and clients, competitors, suppliers, labor supply and government agencies, with which an organization interacts while conducting its business.
III.    As it depends largely on the products and services offered by the firm and its business location, it may vary from firm to firm.
IV.   While a firm may not be able to directly influence its task environment, it can certainly influence its mega environment.
(a)
Only (I) above
(b)
Both (I) and (IV) above
(c)
Both (II) and (III) above
(d)
(I), (II) and (III) above
(e)
(II), (III) and (IV) above.
214.
The major approaches utilized by managers to induce employees to accomplish the plannctions associated with implementation, should normally include all of the following except
(a)
Authority
(b)
Coercion
(c)
Persuasion
(d)
Feedback
(e)
Policy.
215.
Two approaches can be used for setting objectives – the top-down approach and the bottom-up approach. There is often a conflict among management theorists as to which is the better method. Which of the following is not true with respect to the top-down and bottom-up approaches?
(a)
In the top-down approach, top-level managers determine objectives for subordinates to follow, while in the bottom-up approach, subordinates formulate objectives and present them to their superiors for approval
(b)
As per supporters of the top-down approach, the organization needs clarity in direction by way of corporate objectives set by the CEO and the board of directors
(c)
As per proponents of the bottom-up approach, top management should ascertain information from lower levels in the form of objectives
(d)
Either approach alone is insufficient
(e)
These approaches cannot be modified and there are hard and fast rules which indicate in which situation each approach should be used.
216.
In the strategic management process, any organizational skills or resources that are exceptional or unique to the organization are the organization’s
(a)
Potential external opportunities
(b)
Potential internal strengths
(c)
Core competencies
(d)
Bargaining power
(e)
Marketing niche skills.
217.
Which of the following involves a graphic representation of alternative courses of action and the possible outcomes and risks associated with each action?
(a) 
Decision tree
(b) 
Risk analysis
(c)
Utility theory
(d) 
Incremental analysis
(e) 
Rational analysis.
218.
A system comprises a set of interactive sub-systems. Which sub-system consists of jobs that require the interaction of personnel with the general environment?
(a)
Technical
(b) 
Boundary spanning
(c) 
Managerial
(d)
Feedback
(e)
Public relations.
219.
Matrix organization is also referred to as a grid organization or product management organization. Which of the following will not be a potential benefit in case of a matrix organization?
(a)
Strong project coordination
(b)
Improved environmental monitoring
(c)
Efficient use of support systems
(d)
Reduced prospects for interpersonal conflicts
(e)
Flexible use of human resources.
220.
Which of the following is the process by which managers allocate a chunk of their work to subordinates along with sufficient authority to accomplish the work?
(a)
Delegation
(b)
Power
(c)
Motivation
(d)
Feedback
(e)
Departmentation.

Answers




Answer
Reason
211.
A
Design skill implies the ability to solve problems in ways that will benefit the enterprise.
212.
B
Hawthorne effect is defined as the possibility that individuals selected to participate in a study may show higher productivity only because of the added attention they receive from the researchers rather than any other factor being tested in the study.
213.
C
The following statements are true regarding the task environment of a firm:
II.     It consists of specific external elements such as customers and clients, competitors, suppliers, labor supply and government agencies, with which an organization interacts while conducting its business.
III.    As it depends largely on the products and services offered by the firm and its business location, it may vary from firm to firm.
Statement (I) pertains to the mega environment of a firm and hence is not true.
Statement (IV) is not true as a firm may not be able to directly influence its mega environment, but it can certainly influence its task environment.
214.
B
The major approaches utilized by managers to induce employees to accomplish the planned actions associated with implementation should normally include all of the given options except coercion.
215.
E
Both approaches are equally important and can be used according to the situation and can be modified depending on factors such as the size of the organization, the organization culture and the urgency of the plan. Hence, option (e) is not true.
216.
C
In the strategic management process, any organizational skills or resources that are exceptional or unique are the organization’s core competencies.
Hence from above discussion, we can infer that option (c) is correct.
217.
A
Decision tree involves a graphic representation of alternative courses of action and the possible outcomes and risks associated with each action.
218.
B
Boundary spanning sub-system consists of jobs that require the interaction of personnel with the general environment.
219.
D
A matrix organization is a type of departmentation that superimposes a horizontal set of divisional reporting relationships onto a hierarchical functional structure. But it might not result in reduced prospects for interpersonal conflicts.
Hence, from above discussion, we can infer that option (d) is correct.
220.
A
Delegation is the process by which managers allocate a chunk of their work to subordinates along with sufficient authority to accomplish the work.

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