Management Introduction
Questions 181 to 190
181.
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Planning
by a supervisor of a goods processing department to rearrange the location of
several pieces of equipment so that the new order can begin on time, three
months hence, would be an example of a/an
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182.
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As the
size of the organization increases the more sophisticated the organizational
structure becomes. Hence management is categorized into three basic levels
i.e. top-level management, middle level-management and supervisory-level
management. Which of the following is false
with regard to functions of supervisory management?
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183.
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Which
stage of the creativity process links the unconscious state of mind with the
conscious state?
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184.
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Span of management includes
I. Assigning equal number of subordinates to
managers at the same level.
II. Assessing employee skill and motivation
levels.
III. Determination of how many people working
with each other report to a single manager.
IV. Determination of the number of individuals
a manager can effectively supervise.
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185.
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Management
By Objectives (MBO) is a system for achieving organizational objectives,
enhancement of employee commitment and participation. Which of the following
is not an advantage of MBO?
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186.
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Which of the following is the best explanation
of why Japanese companies tend to make decisions by consensus?
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187.
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Information
provided by market intelligence agencies is part of which of the following
types of information systems?
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188.
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Which of the following
responsibility centers are also referred to as ‘engineered expense centers?’
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189.
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Lawrence
is a new interviewer who just finished an interview with Pauline. Her
professional style and her flawless grooming immediately struck him. Lawrence
gave Pauline a very good evaluation although her previous work experience and
educational background were not that exceptional. What rating error did
Lawrence succumb to?
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190.
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Which of the following statements
is false concerning Vroom's
expectancy theory?
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Answers
181.
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Answer
: (b)
Reason : The given example is that of an operational
plan. Operational plans help in day-to-day functioning and are developed by
lower level managers. They consider time-frames of less than a year.
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182.
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Answer : (d)
Reason : Counseling subordinates on production,
personnel or other problems is a function of middle level management.All
other options are functions of supervisory level management.
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183.
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Answer
: (b)
Reason : The intuition
stage of the creative process links the unconscious state of mind with the
conscious state.
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184.
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Answer : (d)
Reason
: Span of management includes:
Statement (III) – Determination
of how many people working with each other report to a single manager.
Statement (IV) – Determination
of the number of individuals a manager can effectively supervise.
Hence, option (d) is the answer.
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185.
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Answer : (e)
Reason : MBO helps in better managing the
organizational resources and activities through clarity of objectives, role
clarity, periodic feedback on performance, and participation by managers. It
provides the key result areas (KRAs) where organizational efforts are needed,
which leads to clarity in organizational action. Since MBO allows
participation of employees in objective setting and a rational performance
appraisal, it provides the greatest opportunity for personnel satisfaction.
Also, MBO stimulates organizational change and provides a framework and
guidelines for planned change, enabling the top management to initiate, plan,
direct, and control the direction and Pace of change. However, MBO has some
limitations also, which include inflexibility in the organization,
particularly when the objectives need to be changed.
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186.
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Answer : (a)
Reason: Japanese companies tend to make decisions by consensus because it
is a reflection of thelarger societal cultural value on groups.
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187.
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Answer : (c)
Reason : An executive support system (ESS) supports
effective functioning and decision-making at the top levels of an
organization. An effective ESS provides intelligent information – market
intelligence, investment intelligence, and technological intelligence.
A management
information system (MIS) is a convergence of people, computer and
communication technologies, and procedures designed to quickly provide
relevant data or information, collected from both internal and external
organization sources, for organization use.
A decision support
system (DSS) is an interactive computer system that is easily accessible to
and operated by people who are not computer specialists, who use the DSS to
help them to plan and make decisions.
A transaction
processing system (TPS) records and executes the routine, day-to-day
transactions required to conduct an organization’s business.
An office
automation system (OAS) aims at facilitating communication and increasing the
efficiency and productivity of managers and office workers through document
and message processing.
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188.
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Answer
: (b)
Reason : Standard
cost centers are also referred to as engineered expense centers.
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189.
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Answer : (a)
Reason : Lawrence has succumbed to Halo error, which
is a common tendency to rate subordinates high or low on all performance
measures based on one of their characteristics where as in rater prejudice
managers allow their personal biases to distort the rating they give to their
subordinates. In shifting standards, managers rate each subordinate by
different standards and expectations. In different rater patterns, managers
differ in their rating styles. Some may rate harshly, others may rate easily.
Whereas stereotyping is the process of categorizing or labeling people on the
basis of a single attribute rating a person based on the characteristics of
the group to which he or the she belongs.
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190.
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Answer : (d)
Reason : The
theory is concerned with reality not perceptions is false with regard
to Vroom’s expectancy theory.
Vroom's
expectancy theory is based on self-interest where each employee seeks to
maximize personal satisfaction and holds that there are two crucial linkages among
effort-performance-reward in this theory.
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