Management Introduction Questions and Answers 1 to 10

Management Introduction 

Questions 1 to 10


1.
In the past three to four decades, many management theorists, and writers have made remarkable contribution in the study of management. By studying the various approaches to management analysis, we can understand the concept of management and have a better understanding of managerial functions. Which approach to management emphasizes managing people by understanding their individual psychological needs?
(a)  Empirical Approach                          (b)  Decision Theory Approach
(c)  Management Science Approach        (d)  Interpersonal Behavior Approach
(e)  Contingency Approach.
2.
The communication process is made up of various components. Which of the following is the actual physical product from the source?
(a)  Feedback                                        (b)  Filter                                               (c)  Message
(d)  Channel                                           (e)  Understanding.
3.
Which of the following would not be an accurate depiction of the differences between strategic and tactical planning?
(a)   Strategic planning is developed mainly by upper-level management and tactical planning is generally developed by lower-level management
(b)   Facts for strategic planning are generally easier to gather than facts for tactical planning
(c)   Strategic plans generally contain less details than tactical plans
(d)   Strategic plans generally cover a longer period of time than tactical plans
(e)   Managers who are engaged in the development of strategic plans tend to work in more uncertainty than those managers engaged in the development of tactical plans.
4.
Which of the following statements concerning grapevine is not correct?
(a)   Grapevine is generally used irregularly in organizations
(b)   Grapevine can and often does generate harmful rumors
(c)   Grapevine is used largely to serve the self-interests of people within it
(d)   Some managers use grapevine to their advantage
(e)   In time, and with proper pressure, grapevine can be eliminated.
5.
The conflict-resolution approach that corresponds with a high level of assertiveness and a low level of cooperativeness, is referred to as
(a)  Compromising                                 (b)  Collaborating                                   (c)  Forcing
(d)  Avoiding                                         (e)  Accommodating.
6.
Mr. Sunil works for “Energy Engineering Works.” Apart from the regular compensation, the company provides him with things such as tuition reimbursement, recreational opportunities etc. What is the name given to these things of value?
(a)  Incentives                                        (b)  Benefits                                          (c)  Rewards
(d)  Compensation                                 (e)  Social benefits.
7.
The fact that 70-80 percent of a manager’s time is taken up by his interactions with others, highlights the need for effective communication for successful management. Which of the following strategies is not likely to improve communication effectiveness?
(a)   Avoiding non-verbal cues
(b)   Using simple, unambiguous language
(c)   Using active listening techniques
(d)   Using appropriate and consistent nonverbal cues
(e)   Using the feedback loop in the communication process.
8.
Two factor theory of motivation provides useful insights into the relationship between individual and situational or hygiene factors. Which of the following is a hygiene factor?
(a)  Achievement                                    (b)  Interpersonal relations              (c)  Recognition
(d)  Challenging work                             (e)  Increased responsibility.
9.
Identify the sequence of different steps in controlling.
I.     Measurement of performance.
II.     Comparison of actual and standard.
III.    Analysis of causes of deviation.
IV.   Actual performance.
V.    Corrective action plan.

(a)  (III), (IV), (V), (I), (II)                           (b)  (II), (III), (IV), (V), (I)
(c)  (I), (II), (IV), (III), (V)                           (d)  (IV), (I), (II), (III), (V)
(e)  (V), (IV), (III), (II), (I).
10.
JIT (Just-In-Time) inventory control is an approach to inventory control, which stipulates that materials should arrive just, as they are needed, in the production process. Which of the following would generally not be associated with a successful JIT program, for the purpose of inventory control?
(a)   Well-organized receiving and handling of materials purchased from suppliers
(b)   Strong management commitment
(c)   Suppliers located in diverse and distant locations
(d)   High quality of materials purchased from suppliers
(e)   Dependable and long-lasting relationships with suppliers and customers.

Answers


1.
Answer : (d)Reason :    Interpersonal Behavior Approach to management emphasizes managing people by understanding their individual psychological needs.  Hence, from above discussion, we can infer that option (d) is correct.
2.
Answer :                  (c)Reason :   The communication process is made up of various components. The message is the actual physical product from the source encoding. Hence, from above discussion, we can infer that option (c) is correct.
3.
Answer : (b)Reason :    Strategic plan is used to establish overall objectives for the organization and position the organization in terms of its environment. Facts for strategic planning are generally more difficult to gather than facts for tactical planning. Hence, from above discussion, we can infer that option (b) is correct.
4.
Answer : (e)Reason :    Grapevine is an integral part of organizational communication and hence cannot be eliminated.
5.
Answer : (c)Reason :    The conflict-resolution approach that corresponds with a high level of assertiveness and a low level of cooperativeness, is referred to as Forcing. Hence, from above discussion, we can infer that option (c) is correct.
6.
Answer : (b)Reason :    The term associated with things such as tuition reimbursement, recreational opportunities etc is benefits which is provided apart form the regular compensation. i.e. Benefits are forms of supplementary compensation. They represent monetary and non-monetary payments over and above the wages paid. (a) Incentives represent special compensation opportunities that are usually tied to performance. (c) Rewards are given in recognition of specific achievements whereas social benefits in the form of say club memberships are given to enhance the employee status. (d) Compensation is the financial remuneration given by the organization to its employers for their work.
7.
 Answer :                                                                                                                         (a)Reason :     Avoiding non-verbal cues is not likely to improve communication effectiveness. Rather, non-verbal cues are very important for effective communication as they often help in understanding the hidden feelings in people.
                 Hence, from above discussion, we can infer that option (a) is correct.
8.
Answer : (b)Reason :    Interpersonal relationships can be considered as a hygiene factor under Two factor theory.
9.
Answer : (d)Reason :    The steps in controlling are actual performance, measurement of performance, comparison of actual and standard.  Analysis of courses of deviation and corrective action plan. (d) is correct answer.
10.
Answer : (c)Reason : A successful JIT program requires that suppliers be located in close proximity of the company, so that materials can arrive as and when needed.
                 Hence from above discussion, we can infer that option (c) would generally not be associated with a successful JIT program. Options (a), (b), (d) and (e) would all be associated with a successful JIT program.

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2 comments :

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  2. Mr Kamta, thanks very much for this innovation it has helped me alot to prepare for my tests in PRINCIPLES OF MANGEMENT
    MAY THE LORD BLESS YOU FOR THE KNOWLEDGE YOU ALWAYS SHARE ESPECIALLY TO PEOPLE YOU DONOT KOW LIKE ME
    MATENDE WILSON PAUL UGANDA CHRISTIAN UNIVERSITY MUKONO DISTRICT UGANDA EAST AFRICA. DOING DBA YEAR1 SEM 1 REG NO. S16D01/421

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