Management Introduction
Questions 301 to 310
A production manager of a manufacturing organization is
trying to determine how to revise the production department, so that it can
produce more units per day and achieve the targets in a specified time.
Identify the managerial function.
(a) Organizing (b)
Leading
(c) Controlling
(d) Marketing (e)
Auditing.
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Management is best understood as
I. A
process.
II. Reaching
organizational goals.
III. Utilizing
people and other resources.
(a) Only (I) above (b)
Only (III) above
(c) Both (I) and (II) above (d) Both (I) and (III)
above
(e) All (I), (II) and (III) above.
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The Gantt Chart was invented by Henry L. Gantt. It is
still used today in the production planning area of many organizations. It
was the first simple visual device to maintain production control. The chart
visually shows when tasks are supposed to be done and compares that with the
(a) Scheduled delivery of materials (b) Supervisor’s estimate of
completion
(c) Customers’ requested date of delivery (d) Actual progress on each
task
(e) Scheduled release of future orders.
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Max Weber, a German sociologist, believed that effective
organizations had a formal structure and followed a predefined set of rules
and regulations. He identified these organizations as
(a) Autocratic (b)
Authoritative
(c) Hierarchical
(d) Bottomup (e)
Bureaucratic.
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Which of the following best describes line-staff
conflict?
(a) Conflict
between two or more individuals with perceived differences in values, goals,
or needs
(b) Conflict
among an individual's self values, goals, or needs
(c) Intergroup
conflict arising from perceived differences between those directly involved
in producing or selling products and those that support functions such as
information systems and human resources
(d) Conflict
on account of work delegated without conferring responsibility
(e) Conflict
due to resistance to change.
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During the early 1900s, the mission of business firms was
set exclusively in economic terms. After the 1960s, social activists began to
question the singular objective of business enterprises. Managers today
continually encounter decisions that have a social dimension. Which of the
following is defined as a business firm’s obligation, beyond that required by
law and economics, to pursue long-term goals that are good for society?
(a) Social obligation (b)
Social screening
(c) Values-based management (d) Social responsibility
(e) Ethical
obligation.
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Standing plans that furnish broad guidelines for
channeling management thinking in specified direction are called
(a) Procedures (b)
Programs
(c) Single-use plans
(d) Policies (e)
Rules.
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Just as organizations define goals at different levels,
they also establish plans at different levels. On the basis of the
organizational level, plans can be strategic, tactical and operational. Which
of the following would not be an
accurate depiction of the differences between strategic and tactical
planning?
(a) Strategic
planning is developed mainly by upper-level management and tactical planning
is generally developed by lower-level management
(b) Facts
for strategic planning are generally easier to gather than facts for tactical
planning
(c) Strategic
plans generally contain less detail than tactical plans
(d) Strategic
plans generally cover a longer period of time than tactical plans
(e) Managers
who are engaged in the development of strategic plans tend to work in more uncertainty than those managers engaged in
the development of tactical plans.
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The organization level at which strategies are determined
for strategic business units is the
(a) Business level (b)
Corporate level
(c) Functional level
(d) Operational level (e)
Market level.
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The BCG matrix was devised in the 1970s by the Boston
Consulting Group, a leading management consulting firm. It is a widely used
method of portfolio management and helps businesses evaluate their
profitability. According to the BCG matrix, an SBU comprising speculative
products that entail high risks, would be referred to as
(a) A question mark (b)
A bull
(c) A dog
(d) A cash cow (e)
A star.
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Answers
Answer
: (c)
Reason : When a
planning exercise is implemented in production cycle, it is controlling and
guiding the work schedules helps in reaching the desired goals. Hence, option
(c) is the correct answer.
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Answer
: (e)
Reason : Management
is best understood as a process of reaching organizational goals, utilizing
people and other resources.
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Answer
: (d)
Reason : The Gantt
chart visually shows when tasks are supposed to be done and compares that
with the actual progress on each. Hence, option (d) is correct.
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Answer
: (e)
Reason : Weber’s
bureaucracy theory was supposed to be an epitome of efficiency, but in actual
practice, it reflected an opposite picture. In practice, any organization
that adopted a bureaucratic approach was found to slow, insensitive to
individual needs and grossly inefficient. Hence, option (e) is correct
answer.
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Answer
: (c)
Reason : Line-staff
conflict is intergroup conflict arising from perceived differences between
those directly involved in producing or selling products and those that
support functions such as information systems and human resources.
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Answer
: (d)
Reason : Social
responsibility is defined as a business firm’s obligation, beyond that
required by law and economics, to pursue long-term goals that are good for
society. Hence, option (d) is correct.
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Answer
: (d)
Reason : Policies are
standing plans that furnish broad guidelines for channeling management
thinking in specified direction.
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Answer
: (b)
Reason : Strategic
plan is used to establish overall objectives for the organization and
position the organization in terms of its environment. Facts for strategic
planning are generally more difficult to gather than facts for tactical
planning. Hence, option (b) is correct.
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Answer
: (b)
Reason : Strategies
for strategic business units are determined at the corporate level.
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Answer
: (a)
Reason : A question
mark is a business unit that has a small relative market share in a rapidly
growing market. The future performance of such a business unit is uncertain.
Hence, option (a) is correct.
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