Management Introduction
Questions 51 to 60
Which of the
following steps in the planning process involves the organization asking the
question “in which environment – internal or external – will our plans
operate”?
(a) Formulating supporting plans
(b)
Comparing alternatives in
the light of goals
(c) Considering
planning premises
(d) Identifying
alternatives
(e) Setting
objectives or goals.
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Sakshi Pathak is
considering the following questions as she approaches a planning period: (a)
What industries should we get into or out of? (b) In which businesses should
the corporation invest money? Which of the following levels would be
appropriate to address the questions facing Ms. Pathak?
(a) Corporate level (b)
Business level
(c) Operational level (d) Functional level
(e) Departmental level.
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Which of the
following managers deal with the actual operations of an organization’s
units?
(a) First level
(b) Top level
(c) Middle level
(d) Administrative (e) Customer support.
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Which of the
following is/are objectives of sensitivity training?
I. It
helps individuals gain insights into their behavior and helps them analyze
the way they appear to others.
II. It
helps individuals develop the skills necessary for diagnosing and
understanding of group processes.
III. It exposes managers to theories,
principles and new developments in management.
(a) Only (I) above (b) Only (III) above
(c) Both (I) and (II) above (d) Both (II) and (III) above
(e) All (I), (II) and (III) above.
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Douglas McGregor
identified two opposing perspectives (Theory X and Theory Y) that he believed
typified managerial views of employees and suggested that management must
start with the basic question of how managers see themselves in relation to
others. Which of the following is not
correct about his theory?
(a) Theory
X managers view people as having an inherent dislike of work
(b) Theory
X managers assume that people are self motivated and do not want to be
directed
(c) Theory Y managers assume that the average
person will accept, even seek, responsibility
(d) Theory
Y managers view people as responsible and conscientious
(e) Theory
Y managers assume that people are internally motivated to accomplish the
goals and objectives.
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Inventory is vital
to organizations, as it represents considerable costs. Various methods have
been developed to control inventory related costs. Which inventory control
method minimizes ordering and holding costs, while avoiding stock-out costs?
(a) Mathematical model (b)
Linear programming
(c) Economic order quantity (d) JIT inventory system
(e) Kanban.
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Which of the
following ratios tests the relationship between the sales and the various
assets of a firm?
(a) Activity ratio (b) Current ratio (c) Inventory turnover ratio
(d) Return on investment ratio (e) Debt ratio
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Which model/theory
of leadership does Kavita Ramakrishnan use, when she determines the
effectiveness of decisions as measured by group performance/participation;
quality and acceptance?
(a) House's
Path-Goal Theory
(b) Fiedler’s Contingency approach
(c) Blake and Mouton's Managerial Grid
(d) Hersey and Blanchard's Situational Leadership
Model
(e) Vroom and Yetton's Normative Decision Model.
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The bargaining
power of buyers, as described by Porter, is high when
(a) There are only a few players in the industry
(b)
Their purchases form a
large chunk of the sellers’ total sales
(c)
There are no substitutes for products being purchased
(d) Products
or services are critical to the buyer’s business
(e) There
are great differences in products, in terms of features, manufactured by
various suppliers.
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Performance
appraisals are important in an organization because they
I. Provide
systematic judgements to support promotions.
II. Provide
a basis for coaching.
III. Provide
a basis for counseling.
IV. Let subordinates know where they stand with
the boss.
(a) Only (I) above (b) Only (II) above
(c) Both (I) and (IV) above (d) (I), (III) and (IV) above
(e) All (I), (II), (III) and (IV) above.
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Answers
Answer : (c)
Reason: The question “in which environment – internal or external – will
our plans operate” is asked in the stage/step when an organization is
considering planning premises.
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Answer : (a)
Reason: The puspose of the corporate level strategy is to identify the
busines areas in which an organization will carry out its operations.
Therefore, the corporate level strategy would be appropriate to address the
questions facing Ms. Pathak
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Answer : (c)
Reason: Middle level managers deal with the actual operation of the
organization’s units.
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Answer : (c)
Reason: Statements (I) and (II) are objectives of sensitivity training.
Sensitivity training involves training in small groups in which people
develop a sensitive awareness and understanding of themselves and of their
relationships with others. Statement (III) is an objective of university
management programs.
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Answer : (b)
Reason: As per McGregor, Theory X managers assume that people prefer to
be directed, wish to avoid responsibility, have little ambition, and above
all, want security. Hence, option (b) is not correct about his theory.
Options (a), (c), (d) and (e) are all correct about his theory.
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Answer : (c)
Reason: The Economic Order Quantity (EOQ) is an inventory control method
developed to minimize ordering and holding costs, while avoiding stockout
costs.
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Answer : (a)
Reason: Activity ratio tests the relationship between the sales and the
various assets of a firm.
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Answer : (e)
Reason: Kavita Ramakrishnan is using Vroom and Yetton's Normative
Decision Model. In this model, the degree of participation of employees in
the decision making process is important. Also the acceptance of the decision
by subordinates is important.
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Answer : (b)
Reason: The bargaining power of buyers is high when their purchases form
a large chunk of the sellers’ total sales. The remaining options are factors
that make buying power of suppliers high. Hence, option (b) is the answer.
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Answer : (e)
Reason: Performance appraisals are important in an organization because
they provide systematic judgements to support promotions; provide a basis for
coaching; provide a basis for counseling; and let subordinates know where
they stand with the boss.
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