Management Introduction
Questions 31 to 40
Which of the
following refers to the flow of information among persons at different
levels, who have no direct reporting relationships?
(a) Horizontal communication (b) Diagonal communication
(c) Upward communication (d) Downward communication
(e) Forward communication.
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Every organization
structure, even a poor one, can be charted. Which of the following is false with respect to Organization
Chart?
(a) It
is a vital tool for providing information about organizational relationships
(b) It
provides a visual map of the chain of command
(c) Charting
an organization structure can show up the complexities and inconsistencies,
which can be corrected
(d) It
shows authority relationships as well as informal and informational
relationships
(e) It
helps managers and new personnel to know how and where they fit into the
organization structure.
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As Arvind Misra is
reviewing the progress of his organization in meeting its organizational goals,
he is struck by the fact that his organization has an organizational
structure that might be causing problems. The current structure diffuses
accountability, makes it difficult to respond to changing conditions quickly,
and results in situations where someone might have two bosses. Which of the
following organization forms best fits these disadvantages being experienced
by Mr. Misra?
(a) Geographical structure (b) Matrix structure (c) Divisional structure
(d) Customer structure (e)
Functional structure.
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The garbage-can
model is effective in which of the following situation/s?
I. When
managers have no specific goal preferences.
II. When
the means of achieving goals are unclear.
III. When
there are frequent changes in the participants involved in decision-making.
IV. When the degree to which decision-makers
can determine optimal decisions is limited by the individuals’ capacity and
intelligence.
(a) Only (IV) above (b) Both
(I) and (II) above
(c) Both (III) and (IV) above (d) (I), (II) and (III) above
(e) All (I), (II), (III) and (IV) above.
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Which of the
following is true about the
conclusions drawn from the trait approach to leadership?
(a) The
trait approach identifies traits that consistently separate leaders from
nonleaders
(b) There
are certain traits that guarantee that a leader will be successful
(c) The
trait approach is based on early research that assumes that a good leader is
born, not made
(d) Leadership
is a simple issue of describing the traits of successful leaders
(e) The
trait approach is based on early research that assumes that a good leader is
made, not born.
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Which of the
following information systems has low-volume data and analytical models as
data inputs?
(a) Management Information System (b)
Decision Support System
(c) Executive Support System (d) Transaction Processing System
(e) Office Automation System.
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An objective is the
object or aim of an action. Management by Objectives (MBO) is a management
process that is popular in many organizations. It is the joint setting of
goals and objectives by superiors and subordinates. A major difference
between traditional objective setting and MBO is
(a) In
MBO, there are multiple objectives covering a range of organisational
activities
(b) In
traditional objective setting the objectives, once formulated, provide
direction for management decisions
(c) In
traditional objective setting the objectives, once established, form the
criteria against which actual accomplishments can be measured
(d) In
MBO, organisation members may actually pursue objectives other than the
formal organisational objectives
(e) Traditional
objective setting is ‘top down’ only, while MBO is both a ‘top down’ and
‘bottom up’ process.
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In the Japanese management
style, the controlling function is characteristic of
I. Focus
on individual performance.
II. Control
by peers.
III. Extensive
use of quality control circles.
IV. Fixing blame.
(a) Both (I) and (II) above (b) Both (I) and (III) above
(c) Both (I) and (IV) above (d) Both (II) and (III) above
(e) Both (II) and (IV) above.
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The strengths and weaknesses of each alternative
become obvious in which step of the decision making-process?
(a) Identifying
the problem (b) Identifying
the decision criteria
(c) Analyzing
the alternatives (d) Implementing
the alternative
(e) Obtaining the needed resources.
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The recruitment
procedure is initiated when a vacancy occurs and is reported to the HR
department. Which of the following is usually the first step followed in the
recruitment procedure?
(a) Designing
job description
(b) Developing
a job specification
(c) Performing
job analysis
(d) Attracting
a pool of applicants
(e) Selecting
best recruits.
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Answers
Answer : (b)
Reason: Diagonal communication refers to the flow of information among
persons at different levels, who have no direct reporting relationships.
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Answer : (d)
Reason: Organization Chart is a vital tool for providing information
about organizational relationships. It shows authority relationships and
neglects significant informal and informational relationships. Hence, option
(d) is false with respect to Organization
Chart. Options (a), (b), (c) and (e) are all true with respect to
Organization Chart.
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Answer : (b)
Reason: The matrix structure best fits the disadvantages being
experienced by Mr. Misra.
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Answer : (d)
Reason: The garbage-can model is effective in the
following situations
I. When managers have no
specific goal preferences
II. When the means of achieving
goals are unclear
III. When there are frequent changes in the
participants involved in decision-making
Statement (IV) is a condition under which a satisficing
decision is made
Hence, option (d) is the answer.
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Answer : (c)
Reason: The trait approach is based on early research that assumes that a
good leader is born, not made.
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Answer : (b)
Reason: Decision Support System (DSS) is an information system that helps
the managers in decision-making. It uses low-volume data and analytical
models as data inputs. Hence, option (b) is correct.
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Answer : (e)
Reason: MBO is the joint setting of goals and objectives by superiors and
subordinates and clarifying on the objective itself. Traditional objective
setting is ‘top down’ only, while MBO is both a ‘top down’ and ‘bottom up’
process. Hence, option (e) is correct.
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Answer : (d)
Reason: In the Japanese management style, the controlling function is
characteristic of
(i)
Focus on group performance
(ii)
Control by peers
(iii) Extensive use of quality control circles
(iv)
Saving face
Hence
option (d) is the answer.
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Answer : (c)
Reason: The strengths and
weaknesses of each alternative become obvious in “analyzing the alternatives”
stage of the decision-making process.
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Answer : (c)
Reason: The Recruitment Procedure consists of the
following steps:
(i)
Performing Job Analysis.
(ii)
Designing Job Description.
(iii)
Developing a Job Specification.
(iv)
Attracting a Pool of Applicants.
(v)
Selecting Best Recruits.
Hence,
from above discussion, we can infer that option (c) is correct.
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Effective leadership is putting first things first. Effective management
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I was looking for some light on management topics;I have got clarity and now i can see the management topics from broad view....thanks a lot for sharing ur knowledge :)
ReplyDeleteNice work. Also read on Chain of Command
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